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Mastering Business Etiquette Basics

Communication Skills

Clear and Respectful Communication

Effective communication is the cornerstone of good business etiquette. This includes being clear and concise in your messages, whether verbal or written, and showing respect for others' ideas and opinions. Active listening is equally important, as it demonstrates your interest and engagement in the conversation.

Email Etiquette

In the digital age, much of business communication occurs over email. Adhering to email etiquette—such as using a professional greeting, keeping your message focused, and signing off politely—can significantly impact how your message is received. Moreover, responding promptly to emails shows respect for the sender's time and effort.